Shipping policy

Shipping Policy

Shipping Policy

Thank you for shopping with Wirentech. This Shipping Policy explains how we process and ship orders.

Order Processing Time

Orders are typically processed within [1–3] business days after payment is received.

Processing times may vary during holidays, promotions, or high-volume periods.

Shipping Time

Estimated shipping times vary based on destination, product type, and carrier availability.

Typical delivery estimates:

  • [Domestic orders]: [3–7] business days
  • [International orders]: [7–15] business days

These are estimates only and are not guaranteed delivery times.

Shipping Confirmation

Once your order has shipped, you will receive a shipping confirmation email with tracking information, where available.

Shipping Carriers

We may use different shipping carriers depending on product type, order size, and destination.

Shipping Restrictions

Some products may be subject to shipping restrictions depending on:

  • Destination
  • Battery regulations
  • Carrier limitations
  • Local laws and requirements

If we are unable to ship to your location, we will contact you as soon as possible.

Delays

We are not responsible for shipping delays caused by:

  • Carrier issues
  • Weather conditions
  • Customs clearance
  • Incorrect shipping information
  • Events beyond our control

Incorrect Addresses

Please make sure your shipping address is accurate before placing your order. We are not responsible for orders shipped to incorrectly entered addresses provided by the customer.

Damaged Shipments

If your shipment arrives damaged, please contact us within [3–7] days of delivery and provide:

  • Your order number
  • Photos of the product
  • Photos of the packaging
  • A description of the damage

Lost Packages

If you believe your package is lost, please contact us at [support@wirentech.com] and we will work with the carrier to assist with the investigation.

Contact Us

If you have any questions about shipping, please contact us at:

Email: [support@wirentech.com]
Phone: [+8615779888006]
Address: [201, Bld 1, Luwu Branch, No. 6407 Pingshan Avenue, Jinsha Community, Kengzi Street, Pingshan District, Shenzhen City]